Muvelt Logistics

Total Today

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Completed

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In Transit

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Assigned

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Cancelled

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Revenue (GHS)

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Operations steady

No urgent exceptions right now.

0 open 0 riders 0% alerts

Daily Revenue (GHS)

Order ID	Customer	Type	Pickup	Delivery	Speed	Est. Price	Final Price	Rider	Tracking	Status	Pickup Time	Delivery Time
Loading orders…

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Open Requests

Customer requests waiting for a rider quote. Dispatcher assignment is an override.

Source

Status

Date

Type

Details

Done

What type of request?

Select the service to create a request for review.

📦

Delivery

Send a package

🏍️

Ride

Get a lift

Full Name

Phone

Bike Registration

Bag Issued

Find & Manage Rider

All Riders

Rider ID	Name	Phone	Bike Reg	App Alerts	Last App	Current Job	Active Jobs	Status
Loading...

Live Rider Map

Updates every 15 seconds for riders currently In Transit

🟢 Active & tracking 🟡 Active, no GPS yet

Period:

Total Orders

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Total Revenue

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Total Commissions

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Rider Job Earnings Breakdown

#	Rider	Jobs	Revenue (GHS)	Commission (GHS)
Select a period above to load earnings.

Create New User

Full Name

Username

Password

Role & Privileges

Status

System Users

Name	Username	Role	Status	Created	Actions
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Share these QR codes with riders and customers so they can quickly access the apps on their phones.

Rider App

Customer Booking

Change My Password

Update your own login password

Current Password

New Password

Confirm New Password

WhatsApp Fallback

The customer and rider apps are primary. Use WhatsApp for OTPs and manual fallback only.

Fallback policy

1. Riders should manage jobs in the Muvelt Rider app.

2. Customers should receive updates in the Muvelt customer app.

3. Use WhatsApp/calls when push is unavailable, the app is not installed, or dispatch needs manual recovery.

Rider Commission Rate (%)

Percentage of each order price credited to the rider. Set to 0 to disable earnings tracking.

Twilio Account SID

Twilio Auth Token

Twilio WhatsApp From Number

Your Server's Public URL

Used for app links, tracking links, and fallback messages.

Customer In-Transit Message

Variables: {custName} {orderId} {rider} {riderPhone} {delivery} {trackLink} {trackLink}

Customer Delivered Message

Fallback Customer Fare Message (used only when dispatcher manually sets a fare)

Variables: {custName} {orderId} {finalPrice} {serviceType}

Play sound for high alerts New requests still flash in the sidebar; sound is reserved for high severity alerts.

Data Fixes

One-time fixes for data issues. Safe to run multiple times.

Fix Ride Order Statuses

Updates ride orders incorrectly showing "In Transit" → "In Progress"

Webhook URL

Set this as the "When a message comes in" URL in your Twilio WhatsApp sandbox: